Privacy Policy for FreeLoftInsulationGrant.co.uk

At Free Loft Insulation Grant (accessible from https://freeloftinsulationgrant.co.uk/), your privacy is of utmost importance to us. This Privacy Policy outlines the types of personal data we collect, how we use and safeguard it, and your rights regarding your information in accordance with UK data protection laws, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Introduction and Consent

By accessing and using our website, you are agreeing to the collection and use of information in accordance with this policy. If you do not agree with any part of this Privacy Policy, please do not use our site. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

2. Information We Collect

We may collect and process the following types of information:

  • Personal Information You Provide: When you fill out a form or contact us regarding the loft insulation grant scheme, we may ask for details such as your name, address, email address, phone number, and other relevant information to verify your eligibility and process your application.
  • Usage Data: Like many websites, we automatically collect certain technical data such as your IP address, browser type, operating system, referring URLs, and pages you visit on our site. This information helps us understand how visitors interact with our website.
  • Cookies and Similar Technologies: We use cookies and similar tracking tools to enhance your experience, monitor site usage, and improve our services. You can adjust your browser settings to manage or disable cookies, but this may affect the functionality of our website.

3. How We Use Your Information

We use the collected information for various purposes, including to:

  • Process Applications: Evaluate and process your eligibility for the government loft insulation grant.
  • Improve Our Services: Analyze how our visitors use the website to improve our content and services.
  • Communicate with You: Respond to your enquiries, provide updates, and send relevant information regarding your application and our services.
  • Compliance and Security: Ensure compliance with legal obligations, safeguard against fraud, and secure our website against unauthorized access.

4. Data Sharing and Third Parties

We do not sell or rent your personal information. However, we may share your data with:

  • Governmental Bodies: To verify eligibility for the grant scheme as required by government regulations.
  • Service Providers: Trusted third-party service providers who assist us in operating our website and processing applications. These parties are obligated to maintain the confidentiality and security of your data.
  • Legal Obligations: If required by law or in response to valid legal requests, we may disclose your personal information.
  • Compliance and Security: Ensure compliance with legal obligations, safeguard against fraud, and secure our website against unauthorized access.

5. Log Files and Analytics

Like many websites, we use log files to record information when you visit our website. This may include your IP address, browser type, ISP, date/time stamp, referring/exit pages, and click data. This information is used to help analyse trends, administer the site, and gather demographic information without identifying individual users.

6. Your Data Protection Rights

Under the GDPR and UK data protection laws, you have the following rights:

  • Access: You have the right to request a copy of the personal data we hold about you.
  • Rectification: If you believe your data is inaccurate or incomplete, you may request that it be corrected.
  • Erasure: In certain circumstances, you can ask us to delete your personal data.
  • Restriction: You may request that we restrict the processing of your personal data.
  • Objection: You have the right to object to the processing of your data, including for direct marketing purposes.
  • Data Portability: You can request the transfer of your data to another organisation or directly to you, under applicable conditions.

To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within one month, as required by law.

7. Protection of Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected such information, please contact us immediately so that we can take the necessary steps to remove the data from our systems.

8. Changes to This Privacy Policy

We may update our Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last updated” date. We encourage you to review this policy regularly to stay informed about how we are protecting your personal data.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Thank you for trusting Free Loft Insulation Grant with your personal information. We are committed to protecting your privacy and ensuring your experience with us is secure and transparent.

This Privacy Policy applies solely to the data collected through our website and does not cover any information collected offline or via other channels.